Neretva Espresso Coffee Machine, Professional Espresso Machine with Pressure Gauge 15Bar Retro Espresso Maker with Power Milk Frother Stainless Steel for Home Barista Latte and Cappuccino Maker-Green

More questions from our customer, if you meet the same issue, please follow the below steps. Any problems, let us know.

Q1: THE PRESSURE IS LOW

A1: regarding the pressure, as it can be influenced by various factors, including:

(1) The roast level of the coffee beans and the grind size. We recommend using medium to dark roast coffee beans, ground to a slightly coarser texture than flour. This helps ensure proper extraction.

(2) The amount of coffee grounds used. We suggest the following measurements: Single shot: 12-13g (1 flat spoon) of coffee grounds and double shot: 18-19 g (2 flat spoons) of coffee grounds.

(3) The tamping pressure. We suggest apply a pressure of around 13 kilograms of force.After tamping, the surface of the coffee should be approximately 1-2mm below the filter rim.

Q2: WATER OR STEAM DO NOT COME OUT

A2: Espresso machines may encounter issues with water or steam not coming out due to air blockage, please follow the instructions below to operate the machine: (1) Click the on/off button to switch on the machine. (2)Click the coffee button and let the water flow out of the brewing head for a while, after that, click the coffee button again. This step will help to expel air from the coffee line and will help to clean the brewing head. (3)Please rotate the Steam Dial to the MAX position and wait until the air is released and water starts to flow. Allow the water to flow for about 20 seconds, then turn off the Steam Dial. This step will help to discharge air and unwanted condensate from the steam pipes. (4)Press the Steam button, when the Steam button stop flashing, rotate the Steam Dial for the machine to operate normally.

Q3: WOULD LIKE A HOTTER CUP OF COFFEE

A3: (1)Place cups in the hot cup area before making coffee. (2)Before attaching the portafilter, let the brewing head run out of the water for a while. (3)Soak the portafilter in hot water, or attach the portafilter and let the water from the brewing head run.

Order Processing: After your payment is authorized and verified, we will start processing your order and this process can take from 1 to 2 business days, so please be patient with us. If we are unable to process your order due to inaccurate or incomplete payment or incorrect address information, your order processing may be delayed.

Carrier: UPS/FedEx/USPS. Delivery Timescale: More than 90% of orders arrive in 10 business days after despatch.

FREE RETURNS on all orders!
The following conditions must be met:

1. Items must be returned within 30 days after the purchase date.
2. Items must be unworn, undamaged and in original packaging.